Last updated: 12 November 2026<\/strong><\/p>\n U.O.M. Travel Agency Limited<\/strong> This policy explains how cancellations and refunds work for products and services bought from U.O.M. Travel Agency Limited on uomtravel.com. It forms part of our Terms of Service<\/a>.<\/p>\n We provide B2B IT infrastructure, network security and software development services, including custom software products and ongoing support or retainer arrangements. Payments are taken in euro (EUR) by card or Revolut Pay and are processed by Revolut.<\/p>\n After you pay, we contact you to arrange a kick-off meeting and to agree the scope of the work in writing. If you cancel before the scope is agreed and before any work has started, we refund the full amount you paid.<\/p>\n If you cancel after work has started, we refund the amount you paid minus the value of the work already completed, calculated from the agreed scope (for example completed milestones or time already spent). We hand over the completed work that you have paid for.<\/p>\n Ongoing services are paid in advance for each period, for example monthly. You can cancel at any time by email. The cancellation takes effect at the end of the period you have already paid for, and you will not be charged again. We do not refund a period that has already started, unless we did not provide the service for that period.<\/p>\n If a deliverable does not match the agreed scope, tell us within 30 days of delivery and we will correct it at no extra cost. If we cannot correct it within a reasonable time, we will refund the amount paid for the affected part. If we are unable to provide a service you have paid for, we will refund you in full for that service.<\/p>\n Our services are intended for businesses. If you buy as a consumer (for purposes outside your trade, business or profession), you have the legal right to cancel a distance contract within 14 days without giving a reason. If you ask us to start work within those 14 days and then cancel, you pay for the work done up to the time you told us. Once a service has been fully performed with your prior express agreement and your acknowledgement that you would then lose the right to cancel, the right to cancel no longer applies. Nothing in this policy limits your statutory rights.<\/p>\n Email it@uomtravel.com<\/a> with your order number and the reason for your request. We will reply within 5 business days. Approved refunds are paid back to the original card or Revolut account through Revolut, normally within 10 business days of approval; how long the refund takes to appear on your statement depends on your bank or card issuer.<\/p>\n If there is a problem with a payment, please contact us first: most issues can be resolved quickly. This does not affect your right to contact your card issuer.<\/p>\n U.O.M. Travel Agency Limited, Archiepiskopou Leontiou & Lefkosias 254, Maximos Court Block A, Flat\/Office 18, Ground floor, 3020 Limassol, Cyprus. See also our Terms of Service<\/a> and our Privacy Policy<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":" Refund & Cancellation Policy Last updated: 12 November 2026 U.O.M. Travel Agency Limited Registration No. HE 391579 (Republic of Cyprus) \u00b7 Tax Identification Code (TIC) 10391579V Archiepiskopou Leontiou & Lefkosias 254, Maximos Court Block A, Flat\/Office 18, Ground floor, 3020 Limassol, Cyprus Tel. +357 99 199052 \u00b7 Email it@uomtravel.com This policy explains how cancellations and […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5395","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/uomtravel.com\/index.php?rest_route=\/wp\/v2\/pages\/5395","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/uomtravel.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/uomtravel.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/uomtravel.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/uomtravel.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=5395"}],"version-history":[{"count":2,"href":"https:\/\/uomtravel.com\/index.php?rest_route=\/wp\/v2\/pages\/5395\/revisions"}],"predecessor-version":[{"id":5579,"href":"https:\/\/uomtravel.com\/index.php?rest_route=\/wp\/v2\/pages\/5395\/revisions\/5579"}],"wp:attachment":[{"href":"https:\/\/uomtravel.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=5395"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\nRegistration No. HE 391579 (Republic of Cyprus) \u00b7 Tax Identification Code (TIC) 10391579V
\nArchiepiskopou Leontiou & Lefkosias 254, Maximos Court Block A, Flat\/Office 18, Ground floor, 3020 Limassol, Cyprus
\nTel. +357 99 199052<\/a> \u00b7 Email it@uomtravel.com<\/a><\/p>\n1. Our services<\/h3>\n
2. Cancelling before work starts<\/h3>\n
3. Cancelling after work has started<\/h3>\n
4. Ongoing services and retainers<\/h3>\n
5. If something is not right<\/h3>\n
6. Consumers<\/h3>\n
7. How to request a cancellation or refund<\/h3>\n
8. Payment disputes<\/h3>\n
9. Contact us<\/h3>\n
\nEmail it@uomtravel.com<\/a> \u00b7 Tel. +357 99 199052<\/a><\/p>\n