Terms of Service

Last updated: 12 November 2026

U.O.M. Travel Agency Limited
Registration No. HE 391579 (Republic of Cyprus) · Tax Identification Code (TIC) 10391579V
Archiepiskopou Leontiou & Lefkosias 254, Maximos Court Block A, Flat/Office 18, Ground floor, 3020 Limassol, Cyprus
Tel. +357 99 199052 · Email it@uomtravel.com

1. About us

uomtravel.com is operated by U.O.M. Travel Agency Limited (“we”, “us”), a company registered in the Republic of Cyprus under registration number HE 391579. U.O.M. Travel Agency Limited was acquired under its legacy registered corporate name and operates exclusively in IT infrastructure, network security, and B2B software development. The company conducts no travel agency or tourism services.

2. These terms

These terms apply to every order placed on this website and to the services we provide under it, together with our Refund & Cancellation Policy, our Privacy Policy and any written scope or proposal we agree with you. If a written agreement signed by both of us conflicts with these terms, that written agreement takes priority.

3. Business customers

Our services are designed for businesses. By placing an order you confirm that you are acting for a business, unless you tell us otherwise, and that you are authorised to place the order on its behalf. If you are a consumer, you also have the mandatory rights that consumer law gives you, and nothing in these terms limits them.

4. Our services

We provide IT infrastructure, network security and software development services, including custom software products such as those listed in our shop, and ongoing support. Each product or service page describes what is included. For custom work, the detailed scope, deliverables and timetable are agreed with you in writing (email is sufficient) after you order.

5. Orders and contract

A contract is formed when we confirm your order by email after payment. We may decline an order, for example if it falls outside what we can deliver; if we do, we refund you in full.

6. Prices and payment

Prices are shown in euro (EUR). Unless otherwise agreed in writing, orders are paid in full in advance by card or Revolut Pay, and payments are processed by Revolut. If any tax applies to your order, it is shown before you pay. Your card details are handled by Revolut and are never stored by us.

7. Delivery

After payment, we aim to contact you within 24 hours to arrange a kick-off meeting and agree the scope. Delivery dates are agreed with you and are estimates: they depend on you providing information, access and feedback on time. We will keep you informed of progress.

8. Your responsibilities

You agree to give us accurate information, timely access to the systems and people we need, and decisions and feedback when we ask for them; to keep your own passwords and data secure and backed up; and to use our services lawfully.

9. Intellectual property

Once you have paid in full, you own the deliverables we create specifically for you. We keep ownership of our pre-existing tools, code libraries and know-how; where these are included in your deliverables, we grant you a non-exclusive, perpetual licence to use them as part of those deliverables. Third-party and open-source components remain subject to their own licences.

10. Confidentiality

Each of us will keep the other’s confidential information confidential and use it only to perform the contract, unless the information is already public or its disclosure is required by law.

11. Data protection

We handle personal data as described in our Privacy Policy. Where we process personal data on your behalf as part of a service, for example data held in software we build or host for you, we act as your processor and will sign a data processing agreement that meets Article 28 of the GDPR.

12. Service quality and results

We perform our services with reasonable skill and care, in line with good industry practice. We do not guarantee particular business results, such as revenue, search engine rankings or website traffic, because these depend on factors outside our control.

13. Liability

Our total liability for any claim relating to an order is limited to the amount you paid for that order in the 12 months before the claim arose. We are not liable for indirect or consequential losses, or for loss of profits, revenue, business or goodwill. Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for any other liability that cannot be limited by law.

14. Cancellation and termination

Cancellations and refunds are covered by our Refund & Cancellation Policy. Either of us may end a contract by written notice if the other materially breaches it and does not put the breach right within 14 days of being asked to. When a contract ends, you pay for the work completed up to that date.

15. Events outside our control

We are not responsible for delays or failures caused by events outside our reasonable control, such as power or internet outages, failures of third-party providers, or natural disasters.

16. Changes to these terms

We may update these terms from time to time. The version that applies to your order is the one published on this website when you placed it.

17. Law and disputes

These terms are governed by the laws of the Republic of Cyprus, and the courts of the Republic of Cyprus have jurisdiction over any dispute. If you are a consumer, you may also be entitled to bring proceedings in the country where you live.

18. Contact us

U.O.M. Travel Agency Limited, Archiepiskopou Leontiou & Lefkosias 254, Maximos Court Block A, Flat/Office 18, Ground floor, 3020 Limassol, Cyprus.
Email it@uomtravel.com · Tel. +357 99 199052